PROJECT RECORD / production
SRSCARS VoIP System
Business Communications Infrastructure
Deploy and maintain the dealership’s VoIP phone system, including routing, business communications, and troubleshooting.
What I built
Design, deploy, and maintain the dealership’s cloud-hosted VoIP.ms system to provide reliable business communications and intelligent call routing.
Why I built it
Built to replace traditional phone handling with a cloud-managed VoIP system that allows customers to quickly reach the appropriate department while remaining simple to manage.
Architecture
- Incoming call→
- VoIP.ms automated call menu→
- Business Hours / Sales / Customer Support→
- Sales or Support ring group→
- My mobile phone / Father’s mobile phone
The interactive voice menu routes callers by department into ring groups that forward business calls to the appropriate mobile phones.
Platform and features
Platform
- VoIP.ms
Features
- Interactive voice menu
- Ring groups
- Business-hours routing
- Mobile call forwarding
- Business communications management
Screenshots
Original project media is being prepared for public release.
Original project media is being prepared for public release.
Original project media is being prepared for public release.
What I’d improve next
- Add additional department routing.
- Add call analytics.
- Improve voicemail organization.